ComptonElite Appliance Repair (we, our, us) values the privacy of our customers and website visitors. This Privacy Policy outlines our practices regarding the collection, use, and sharing of personal information through our website, including submissions made via our call request form. By using our website or services, you agree to the terms described in this policy.

Information Collection and Use

We collect personal information provided by you when you contact us via phone or by submitting a service request form on our website. This information may include, but is not limited to, your name, phone number, and email address. This information is used solely for service-related purposes, including responding to your inquiries and providing the services you request.

In addition, we may collect non-personal browsing data through cookies or web beacons to analyze website traffic and improve your experience. You can choose to disable cookies through your web browser settings, but this may affect your ability to use certain features of our website.

Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information with our trusted partners solely for operational and service-related purposes. These trusted partners are bound to protect your information and use it only for the intended service-related purposes.

Communications

By contacting us through phone or submitting a service request form, you agree to allow us and our partners to communicate with you via phone, email, or text messages for service-related purposes. You may opt-out of receiving future communications by contacting us at (310) 742-5188.

Limitation of Liability

By using our website, you explicitly waive your right to sue or take any legal action beyond direct negotiation for disputes related to the website or services. Any claims arising from these disputes will be constrained to a maximum compensation of $100. Furthermore, each party will bear their own legal fees and expenses in the event of a dispute.

Data Security

We utilize reasonable security measures to protect your personal information. However, no data transmission over the Internet can be guaranteed to be completely secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security.

Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date. By continuing to use our website or services after these changes, you accept the updated Privacy Policy.

Contact Information

If you have questions or concerns about this Privacy Policy, please contact our customer service at (310) 742-5188.